Referral Program Terms

Effective November 9, 2026

Bloom grows only through introductions. A business that uses Bloom can introduce another business, and earns a commission when that business becomes a paying Bloom customer. The amount and timing are set in your written referral agreement. This program is for businesses; it is separate from any client referral rewards a business offers its own clients.

1. Who can refer

A business with an active Bloom account in good standing, or a person or business Bloom has approved in writing, can take part (a “Referrer”). Taking part requires a written referral agreement with Bloom.

2. What counts as a qualified referral

A referral qualifies when the business you introduce (the “Referred Business”):

was introduced to Bloom by you, and the introduction is the first one Bloom has on record for that business;
was not already a Bloom customer or already talking with Bloom;
signs a Bloom agreement and pays its first Bloom fees within the period your referral agreement sets.

Each business can be referred only once. If more than one Referrer introduces the same business, the first documented introduction counts. Bloom decides in good faith whether a referral qualifies.

3. How to make an introduction

Introduce the business to us directly, through the contact named in your agreement, so the introduction is on record. Please don't give them pricing, contract terms or promises about features; Bloom sets those with each business.

4. Commission

The commission amount, how long it is paid, and when and how it is paid are set in your written referral agreement.
Commission is earned only on fees the Referred Business actually pays Bloom. If those fees are refunded, credited or charged back, the matching commission is reversed or deducted from later payments.
No commission is owed without a signed referral agreement, or for referrals that don't qualify.
You're responsible for your own taxes on commission, and Bloom may ask for tax forms before paying.

5. How you refer

When you talk about Bloom, you agree to:

tell the business you may earn a commission if they become a Bloom customer;
describe Bloom honestly, based on your own use of it;
not send spam, cold bulk messages or texts, or run paid ads using the Bloom name without our written permission;
not refer yourself, a business you own or control, or a business set up to collect a commission;
follow the law, including consumer protection, advertising and anti-spam rules.

Breaking these rules can end your participation and forfeit unpaid commission on affected referrals.

6. Your relationship with Bloom

You take part as an independent business. You aren't Bloom's employee, agent or partner, and you can't make commitments on Bloom's behalf.

7. Changes and ending the program

Bloom may change or end the program, or end a Referrer's participation, with notice. Commission already earned on qualified referrals made before the change is paid as your agreement provides. If your referral agreement conflicts with these terms, your agreement controls.

Contact

Bloom works by introduction and doesn't run a public help desk. If you found Bloom through a business, contact that business and they'll reach us for you. Businesses that use Bloom can contact us through the channel named in their agreement. Clients with a question about a booking or their information should contact the business they booked with.